This policy describes the type of information we may collect from you and or that you may provide us when you visit our Site(s), mobile site(s) and/or app(s). "You/your/user(s)" means you as a user of our Site(s), mobile site(s) and/or app(s) (individually or collectively, “Site(s)”). We offer the Sites, including all information, tools and services available from the Websites, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated here, which you accept by continuing to utilize the Websites.
2. Information Collected.
2.1 We collect information that you provide directly to us. You may provide different types of Personal Information to us when you engage in certain Site(s) activities, such as creating an account, submitting a contact form, posting any content to the internet or social media using one of our devices or apps, ordering a product or service, submitting, posting or accessing various content or features, subscribing to mobile push notifications, responding to and submitting a form, participating in our blogs or forums, entering a sweepstakes, contest, promotion or other special initiative, signing up for a special offer, completing a survey, sending feedback, requesting or submitting information, applying for a job, interacting with our website or social media pages, or directly contacting us. It is optional for you to engage in such activity, however, if you choose to do so, we reserve the right to require you provide certain required information for a particular activity, and if you elect not to do so, you may not be permitted to engage in that activity. We also ask that you not send us or otherwise share or make public, any sensitive Personal Information, for example, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background and/or trade union membership.
2.2 We may also collect certain information automatically, we may collect data that is not linked or reasonably linkable to an individual or to a particular device (such as “hashed” email addresses or usernames so as to be non-identifiable, and demographic information such as gender, age or income when not tied to PII), as well as location data that describes the precise geographic location of you or one of our Products. This information may be collected through various technologies, including through use of social media, spiders, scrapers, cookies, web beacons and other technologies, and may include the following: your browser and mobile phone, tablet or other device type, operating system and name of your Internet service provider; web pages you visit on the Site(s); IP address, browser type, profile information, geo-location information; information about your interactions with email messages, such as whether the messages were opened and the links clicked in those emails; and standard server log information.
3. Use of Your Personal Information.
3.1 Uses. We use the Personal Information we collect for various purposes, including to:
- authenticate users
- to make you Aware of new services, functions or features to our Products
- provide the products and services you request
- enable you to participate in features such as games, donations, newsletters, surveys, reviews, blogs or forums, or to enter sweepstakes, contests, promotions and other special initiatives and to communicate with you about them
- complete your purchase transactions, fulfill your orders, keep you informed about the status of our services and your orders
- identify your product and service preferences, including so that we can notify you of new or additional products, services, and promotions that might be of interest to you
- improve our services and service/product offerings, customer service, and overall Site(s) experience
analyze the use of our products and services and information about visitors to the Site(s)
- market research
- update and maintain the accuracy of our information
- communicate with you by email, postal mail, telephone, text message, push notification or other means about our company, our products, or other information that we believe may be of interest to you
- provide others with your information to market products and services that we feel may be of interest to you
- to send you notices of a transactional, administrative or relationship nature or as required by law.
3.2 We use the Personal Information (and other information as outlined below) that we collect to customize your experience and to allow advertising to be targeted to users for whom such advertising is most pertinent. We may also use this information to customize certain features of the Site(s) to provide you with an enhanced experienced based on the type of device you are using to access the Website(s), and in certain cases, provide you with requested services.
3.3 We intend to use demographic and preference information to allow advertising on the Site(s) to be targeted to the users for whom they are most pertinent. This means users see advertising that is most likely to interest them, and advertisers send their messages to people who are most likely to be receptive, improving both the viewer's experience and the effectiveness of the ads. We disclose information to third parties only in aggregate or de-identified form.
4. Sharing Personal Information With Third Parties
4.1 We are committed to maintaining your trust and we want you to understand when and with whom we may share Personal Information and information collected about you.
4.2 We may disclose your Personal Information to outside individuals and/or companies who help us: bring you the products and services we offer; create, operate, and maintain the Site(s); and with specialized services such as payment processing, shipping, mail and e-mail distribution, mobile messaging, Site(s) hosting, monitoring, analytics, sweepstakes and promotions management, and survey processing. We may, either now or in the future, decide to work with third parties, such as ad networks, analytics companies, marketers, lead generators and social networking platforms, and they may collect information about your online activities over time and across our sites and other online services. We may also contribute to or participate in cooperative databases, which give other companies access to Personal Information.
4.3 If you choose to enter a sweepstakes, contest or other promotion, your information may be disclosed to third parties who help design, administer and implement the promotion, including in connection with winner selection, prize fulfillment and aggregated data analysis. Your information also may be disclosed as required by law, such as on a winners list.
4.4 We may disclose your Personal Information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Site(s), to limit our legal liability and protect our rights or to protect the rights, property or safety of users of the Site(s) or the public.
4.5 We may provide products or services jointly with certain third-party businesses, such as retail businesses. We may share your Personal Information with such entities to help them deliver to you purchased goods and services, and to provide you with better service and to measure our program’s value. Sharing this information will allow such affiliate providers to market products and services directly to you, should they so choose.
4.7 The Site(s) may allow users to post comments and other content to the Site(s). Any Personal Information that you post to the Site(s) will become public information and will be accessible by other users of the Site(s). In addition, your user name will be viewable by other users, and we therefore encourage you to use a user name that is not your actual name. We have no responsibility to maintain the privacy or security of any such Personal Information that you may choose to post to the Site(s).
4.8 Mobile phone numbers may be used to send SMS (Short Message Service), text, push notifications and voice message notifications related to the Site(s) and to communicate offers. Registered users may choose not to receive text messages from us by not providing their cell phone number to us at registration. You are not required to give consent as a condition of purchasing any property, goods or services. Please note that standard message rates and data charges from your mobile service provider apply to sending and/or receiving text messages. You are solely responsible for such message rates and data charges.
5. Non-Personally Identifiable Information
5.1 Through your use of the Site(s), we may also collect certain non-personally identifiable information from you (“NPII”). NPII is not associated with you as an individual, it is data that is linked or reasonably linkable to a particular computer or device. It is measured anonymously and generally in the aggregate. We use NPII to maintain and administer the Site(s), analyze trends and user activities, gather demographic information and comply with applicable law. We may share this information with others without express notice to you or consent from you, and we may exploit, use and disclose your NPII without limitation of any kind.
5.3 The information in the cookies lets us trace your "clickstream" activity (i.e., the paths taken by users of the Site(s) as they move from page to page) to enable us to better serve you by revealing which portions of the Site(s) are the most popular. Cookies contain absolutely no Personal Information. We may also allow our affiliate and service providers and advertisers to serve cookies from the Site(s) to allow them to assist us in various activities such as doing analysis and research on the effectiveness of the Site(s), its content and advertising.
5.4 We may also use "pixel tags" (sometimes called "web beacons" or "clear gifs"), which are tiny graphic images, on the Site(s). Pixel tags help us analyze users’ online behavior and measure the effectiveness of the Site(s) and our advertising and marketing. We may also use other analytical tools to evaluate site performance through the use of aggregated data, which contain no Personal Information. We work with service providers that help us track, collect, and analyze this information.
5.5 Cookies, pixel tags, and/or other analytical tools that we may use on the Site(s) may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Site(s). This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the Site(s) you visited immediately before coming to the Site(s). Cookies, pixel tags, and/or other analytical tools in our emails may also be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us. We may also work with businesses that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to the Site(s) and your interaction with our advertising and other communications.
5.8 We authorize certain service providers to utilize NPII for their business purposes and in accordance with their privacy policies, such as to report on usage or industry trends to their customer base.
5.9 Third Party Functionalities: The Site(s) contains links to and/or enables certain third-party functionalities to enhance your experience on the Site(s), including social plug-ins, tools and APIs. Prior to using any third-party functionalities (for example, the Facebook “Like” button) on the Site(s), you should consult the privacy notices of the third-party providers of such functionalities (for example, Facebook), as we do not control information that is submitted to, or collected by, such third parties, or how they may use the information. The privacy policies and data practices of such third parties may differ significantly from ours, and we make no representation or warranty whatsoever about their policies and practices. Your communications and interactions with such third parties are solely between you and them, and are at your own risk.
6. Your Security
6.1 We strive to keep your Personal Information private and safe. We take commercially reasonable physical, electronic and administrative steps to maintain the security of Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Please note that e-mail may not be encrypted and as such may not be considered to be a secure means of transmitting credit card information, so please do not send us your credit card number by email.
6.2 Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Site(s), any transmission of Personal Information is at your own risk. We cannot guarantee that such information will not be intercepted by third parties and we shall not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond our control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, viruses, Trojan horses, other malware or terrorism and we are not responsible for circumvention of any privacy settings or security measures contained on the Site(s).
7. Links to Other Site(s)
7.1 While visiting the Site(s), you may link to websites operated by third parties or you may have come to the Site(s) using a link found in another website. This does not mean that we endorse these Site(s) or the goods or services they provide. We do not make any representations or warranties about any Site(s) that may be linked to the Site(s), including those of our payment processors. Such other Site(s) are independent from us, and we have no control over, or responsibility for their information, products or activities.
8.1 You may opt out of receiving email communications such as email newsletters and promotional emails by following the instructions provided at the bottom of each email, clicking the “unsubscribe” button at the bottom of emails we sent you, or by emailing us at firstname.lastname@example.org. Please allow up to ten (10) business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process. Opting out of receiving Site(s) communications will not affect your receipt of service-related communications such as payment confirmations.
8.2 Opting out of online and mobile website advertising. You may be able to opt out of Internet-based and mobile advertising on your mobile device by visiting TRUSTe’s Ad Preference Manager, currently available at https://preferences-mgr.truste.com/.
8.3 Some of our products and services may use Google Analytics Advertising Features and its associated tracking technologies to help display our ads you see on other sites, and to help us manage and optimize our online advertising efforts. To opt out of this, visit Google’s Ad Settings page, currently located at http://www.google.com/settings/ads/anonymous?hl=en&sig=ACi0TChxIfzpj2J6usLkL-0dI8ne85jUphqPycQiIZWAbmYdRqii0QU9BGagUo1QZSCorX444VirLNBdiZy35GLbfl3uBv86er6QXD-avsQyACFwBx6K8dM. Website users can also access the Google Analytics Opt Out Browser Add-on, currently located at https://support.google.com/analytics/answer/181881?hl=en.
8.4 You can opt out of receiving online behavioral or internet based advertising by using the tools located at the Digital Advertising Alliance’s (DAA) consumer choice page, currently available at http://www.aboutads.info/choices/ or the Network Advertising Initiative (NAI) opt out tool currently available at http://www.networkadvertising.org/choices/. In addition, the DAA’s AppChoices App allows you to limit the collection of cross-app data for your device, and a link to the AppChoices program for opting out is currently located at www.aboutads.info/appchoices.
8.5 When using the ad industry opt out tools described in Sections 8.2 through 8.4, note that: (a) if you opt-out we may still collect some data about your online activity for operational purposes (such as fraud prevention) but it won't be used by us for the purpose of targeting ads to you; (b) if you use multiple browsers or devices you may need to execute this opt out on each browser or device; and (c) other ad companies’ opt-outs may function differently than our opt-out. We do not make any representations or warranties about such opt-out services. Such services are independent from us, and we have no control over, or responsibility for their performance.
8.7 Registered users who have provided their mobile phone number to us may also remove it from within their personal profile settings. If you prefer not to receive text or wireless promotional communications on your mobile device, you can opt out by replying STOP.
8.8 You may ask us to delete your Personal Information from our system, however, because we archive and keep track of past transactions, you cannot delete information associated with past transactions or archived information on the Site(s). Please also update your Personal Information if it changes.
8.9 Registered users may terminate their registration at any time, for any reason, by contacting us. Terminating your registration will not necessarily remove previous public comments or other user content on public display on the Site(s). You understand it may be impossible to delete Personal Information entirely because of backups and records of deletions. If you wish to cancel your account on the Site(s) or delete your Personal Information previously provided to us, you may send your request to us at email@example.com and indicate in the body of your communication your request. If you do not receive a response from us to any emails you send to us within ten (10) business days, please send us another email as your original email may not have been received.
8.10 The Data Protection Act 1998 gives you the right to access information about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
We do not knowingly permit children under 14 years of age to use the Site(s), and we do not knowingly collect, use or disclose Personal Information from anyone under 14 years of age unless we employ specific outreach programs with parental permission. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian's consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 14, or if you advise us to delete information related to a person between 15 and 18 years of age, we will make reasonable efforts to delete such information from our records. If you believe that we have mistakenly or unintentionally collected Personal Information of a minor without appropriate consent, please notify us at firstname.lastname@example.org or by mail to the following address: Ion Imaging, 1 Devon Way, Longbridge, Birmingham B31 2TS United Kingdom ATTN: PRIVACY REQUEST, so that we may immediately take appropriate action.
10. Disclosure for Legal Purposes
You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we believe the disclosure is necessary or appropriate. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Site(s), such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.
11. Non-Confidential Information
We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
12. Retention, Access and Deletion
We will retain your Personal Information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements; or to the extent permitted by law.
14. International User Notice
15.1 These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
15.2 Alternative dispute resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact the alternative dispute resolution provider we use. You can submit a complaint to the Centre for Effective Dispute Resolution via their website at www.cedr.com. The Centre for Effective Dispute Resolution will not charge you for making a complaint and if you are not satisfied with the outcome you can still bring legal proceedings. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.
If you have any questions about your privacy or security at the Site(s), or wish to update your Personal Information, please send an email to email@example.com or by mail to the following address: Ion Imaging, 1 Devon Way, Longbridge, Birmingham B31 2TS United Kingdom ATTN: PRIVACY REQUEST. Be sure to include your name, mailing address and email address in the message.
DATE LAST MODIFIED: September 20, 2017